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CASE STUDY: Engaging with Parents and Measuring Parental Satisfaction (Gloucestershire)
This case study presents the results of Gloucestershire’s evaluation of different market research techniques as a means of measuring parent views on local schools and the education system, in order to help the authority become a more responsive commissioner and to help improve outcomes for children...
by
Satdeep Grewal
on 08-06-2009
CASE STUDY: Sub-Regional Placement Commissioning (South West: Devon/Cornwall/Torbay)
A sub-regional commissioning process is being set up across three local areas for children in care placements. The process is based on a tried and tested method developed in Devon that is already saving money and improving outcomes. Author: Brian Grady - Lead Officer Commissioning and Procurement, Devon...
by
Satdeep Grewal
on 08-06-2009
CASE STUDY: Children's Participation in Shaping Service Models (London Borough of Newham)
This case study describes ways in which Newham has successfully engaged young people to directly influence how services are modelled, through the authority listening to their views and encouraging their active participation. In the case study are examples of a number of areas where young people’s...
by
Satdeep Grewal
on 08-06-2009
CASE STUDY: Getting a Better Deal – Assessing Unit Cost and Engaging with the Market (Blackpool)
Blackpool faced rising overspend on the costs of residential placements for children. This case study shows how the authority achieved annual savings of 400k by analysing its residential care provider market to establish a unit cost and changing the way it engaged with providers to establish longer-term...
by
Satdeep Grewal
on 08-06-2009